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I love British Airways’ business class and great news about your technology on board
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What makes an airline great? Definitely the service on board. For me it’s fundamental that the flight attendants make my journey relaxing and cheerful. When I fly business class in British Airways, not only I often get free upgrades to the first class cabin (I am a gold member of their loyalty program after all), but I also often get to enjoy the a nice smile or joke from the cabin crew.

They really do value customer satisfaction: as I am a geek and I love to use technology on board I was always really annoyed by the fact that I had to stay offline even when on the ground.

British Airways has recently updated its regulations regarding iphones, ipads and your music: you can keep your headphones on – even during take off and landing.

pss.. maybe this isn’t allowed, but I keep texting even when in flight – just after take off and right before landing.
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